Terms & conditions
Terms and Conditions
Last Updated: 04/09/2025
Ownership
This website, monkeybags.in, is owned and operated by Krish Agarwal (“the Company”, “We”, “Us”, “Our”).
By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of monkeybags.in.
Terminology
-
“Client”, “You”, “Your” refers to the person accessing this website and accepting these Terms.
-
“The Company”, “Ourselves”, “We”, “Our”, “Us” refers to Monkey Bags.
-
“Party”, “Parties” refers to both the Client and the Company.
All terms apply to the offer, acceptance, and consideration of payment necessary to provide our products in accordance with the applicable laws of India.
Cookies
We use cookies to improve user experience. By using monkeybags.in, you consent to our use of cookies as outlined in our Privacy Policy.
Intellectual Property
All content, logos, images, and text on monkeybags.in are the intellectual property of Monkey Bags unless otherwise stated. You may not:
-
Republish or redistribute content,
-
Sell, rent, or license our materials,
-
Copy or reproduce content for commercial use.
Orders & Payments
-
All orders must be placed directly on monkeybags.in.
-
Orders are accepted subject to availability and confirmation of payment.
-
We accept both Cash on Delivery (COD) and Prepaid payment options.
-
Once placed, orders cannot be cancelled after they are shipped.
Shipping & Delivery
-
Standard delivery timeline is 3–5 working days. In rare cases, delivery may take 5–7 days due to courier or logistic delays.
-
We are not liable for delays caused by courier partners, unforeseen circumstances, or incorrect shipping details provided by the customer.
Returns, Refunds & Replacements
-
Returns or exchanges can be requested within 5 days of delivery, subject to our Return & Refund Policy.
-
Products are accepted for return only if they pass our quality check.
-
Minor variations in color, size, or texture (due to photography, lighting, or screen settings) are not considered defects.
-
Customers must provide valid proof (e.g., unboxing video) in case of claims of wrong or defective products.
-
The Company’s decision regarding refunds, replacements, or exchanges is final and binding.
User Comments
Users may post reviews or comments on our website. By posting, you agree:
-
You hold the rights to your content.
-
Your comments are not defamatory, offensive, or unlawful.
-
You grant Monkey Bags a license to use, reproduce, and edit your content.
We reserve the right to remove inappropriate or offensive comments.
Hyperlinking to Our Content
Certain organizations may link to our website without prior approval, such as:
-
Government agencies,
-
Search engines,
-
News organizations,
-
Accredited businesses.
Links must not be misleading, falsely imply endorsement, or misrepresent our brand.
Limitation of Liability
To the maximum extent permitted by law:
-
We exclude all representations, warranties, or guarantees regarding our website and products.
-
We are not liable for any indirect, incidental, or consequential damages, including product dissatisfaction, courier delays, or denied returns.
-
If a wrong or defective item is delivered, liability is limited to replacement or refund (if approved under our Return Policy).
-
In no case shall our liability exceed the amount paid by you for the order.
Indemnification
You agree to indemnify and hold harmless Monkey Bags, its owners, and employees from any claims, damages, or expenses arising from your use of the website or breach of these Terms.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Siliguri, West Bengal.
Reservation of Rights
We reserve the right to modify these Terms at any time. Continued use of monkeybags.in constitutes acceptance of updated Terms.