Shipping and delivery

Shipping & Delivery Policy

At Monkey Bags, we value your trust and strive to deliver your orders quickly and safely.

Order Processing & Dispatch

• All domestic orders are shipped through registered courier companies and/or India Speed Post.

• Orders are usually dispatched within 0–2 business days of order confirmation and payment.

• Delivery typically takes 4–5 business days from dispatch, depending on your location.

Delivery Responsibility

• Monkey Bags is not liable for delays caused by courier companies or postal authorities.

• Our responsibility is limited to dispatching the order within the committed time.

Wrong / Damaged Product

• If you receive a wrong item or a damaged product, you are eligible for an exchange or replacement.

• To raise a request, please go to My Account → Orders → Return/Replace within 3 days of delivery.

• The replacement will be shipped after the returned product is received and passes quality checks.

Delivery Address

• Orders will be delivered to the shipping address provided by the customer at checkout.

• Confirmation of dispatch and delivery details will be sent to your registered email ID and WhatsApp (if applicable).

For any issues related to shipping, delivery, or exchanges, please contact us at:
📩 monkeybagsindia@gmail.com