Refund Policy
Our Return and Refund Policy was last updated 29 June 2022
Thank you for shopping at monkeybags.in
To Exchange / Return pls go to my account / orders / return or replace and continue
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on exchange and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MONKEY BAGS
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to www.monkeybags.in , accessible from https://monkeybags.in
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Duration & Terms for Return / Exchange
The Return or replacement order will be picked up within 24-48 hrs of opting for the return.
You can exchange or return the order only within 2 days of delivery
The Replacement order will be shipped once the order reaches us and the quality test is checked
The Amount for the return order will be initiated once the order reaches us and the quality test is checked
The Amount for the return order will be refunded in the form of loyalty points which you can redeem anytime in a span of a year time
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: monkeybagsindia@gmail.com