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Refund Policy

Our Return and Refund Policy was last updated 29 June 2022

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To Exchange / Return pls go to my account / orders / return or replace and continue

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on exchange  and returns.

The following terms are applicable for any products that you’ve purchased from us.


Interpretation and Definitions


The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.



For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MONKEY BAGS

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to , accessible from

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.


Duration & Terms for Return / Exchange 

The Return or replacement order will be picked up within 24-48 hrs of opting for the return.

 You can exchange or return the order only within 2 days of delivery

The Replacement order will be shipped once the order reaches us and the quality test is checked

The Amount for the return order will be initiated once  the order reaches us and the quality test is checked

The Amount for the return order will be refunded in the form of loyalty points which you can redeem anytime in a span of a year time


Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: